Category: AI

  • AI: Fraud detection and prevention—beyond the obvious

    AI: Fraud detection and prevention—beyond the obvious

    Introduction Fraudulent activities are a significant concern in fintech, given the high stakes involved. Traditionally, fraud detection has been a reactive measure, identifying fraudulent activities post-occurrence. AI, however, has shifted the landscape, making fraud detection pre-emptive and far more efficient. Traditional methods vs. AI-driven approaches Conventional fraud detection methods relied heavily on predefined rules and…

  • AI customer service innovations

    AI customer service innovations

    Introduction AI has reshaped customer service in the financial technology (fintech) sector, empowering institutions to enhance customer experiences, streamline processes, and provide support 24/7. Unlike traditional customer service methods burdened with long wait times and limited availability, AI-powered solutions ensure efficiency and satisfaction. AI chatbots and virtual assistants While many might equate AI in customer…

  • AI-enhanced customer service: from automation to empathy

    AI-enhanced customer service: from automation to empathy

    Introduction AI has reshaped customer service in the financial technology (fintech) sector, empowering institutions to enhance customer experiences, streamline processes, and provide support 24/7. Unlike traditional customer service methods burdened with long wait times and limited availability, AI-powered solutions ensure efficiency and satisfaction. AI chatbots and virtual assistants While many might equate AI in customer…

  • Exploring AI’s potential: Uncommon business applications and innovations

    Exploring AI’s potential: Uncommon business applications and innovations

    1. Scientific discovery and product development: AI is being used for in-silico crop breeding to predict genotypes and improve clinical trial diversity, showcasing its potential in scientific research and development. 2. Interacting with data: AI-powered virtual assistants are revolutionizing how individuals interact with data, making it more accessible and user-friendly. 3. Fact-checking: AI can help…

  • AI market trend prediction: Can AI outperform traditional methods?

    AI market trend prediction: Can AI outperform traditional methods?

    Overview AI has shown significant promise in predicting market trends more accurately than traditional methods. This is due to its ability to process vast amounts of data, identify complex patterns, and adapt to new information quickly. Below are some key points and findings from recent research and expert opinions on the subject. Advantages of AI…

  • Fintech evolution: Innovative AI applications driving industry change

    Fintech evolution: Innovative AI applications driving industry change

    1. AI-enhanced customer service AI-driven chatbots and virtual assistants are revolutionizing customer service in the fintech sector. These tools provide 24/7 support, handling customer inquiries efficiently and improving overall client satisfaction. For example, Kasisto’s conversational AI platform, KAI, is used by major banks to enhance customer experiences by offering self-service options and financial advice. 2.…

  • AI for Business

    AI for Business

    AI market trend prediction: Can AI outperform traditional methods? Beyond chatbots: Innovations in AI-enhanced customer service From automation to empathy: Transforming customer service with AI Advanced strategies: Fraud detection and prevention beyond the obvious Fintech evolution: Innovative AI applications driving industry change Tailored solutions: AI personalised financial advice for better decisions Exploring AI’s potential: Uncommon…

  • AI for the business and creative industries

    AI for the business and creative industries

    AI for Business AI for Creativity

  • Tabor College and academic fear of AI

    Tabor College and academic fear of AI

    Amidst increasing AI integration, Tabor College’s rigid stance sparks debate on the necessity of embracing technological advancements in creative writing

  • Video

    Scroll down to explore my collection of videos designed to elevate your communication abilities and drive better business results. These resources offer valuable insights and practical strategies to help you communicate more effectively in professional settings, ultimately leading to improved performance and success in your business endeavours.

  • Achievements

    Lee Hopkins has an illustrious career, including roles such as a Channel Producer for Rupert Murdoch, pioneering PR podcaster in Australia, and top-rated blogger. He authored best-selling social media guides, received multiple blogging awards, ran a successful consultancy, and transitioned into psychotherapy and creative writing.

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  • Contact

    Call me on +61 410 642 052 Email me at lee@leehopkinswriter.com Or use the form below:

  • Latest books by Lee Hopkins

    Latest books by Lee Hopkins

  • Podcasts

    Here’s a selection of the most recent podcasts I have published. Create & Resonate Better Communication Results podcasts Stephanie McBride: Justice mindblown psychology How to be your Possible Self

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    Who we are Suggested text: Our website address is: http://box2513/cgi/addon_GT.cgi?s=GT::WP::Install::Cpanel+%28leehopk1%29+-+127.0.0.1+%5Bnocaller%5D. Comments Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a…

  • Creativity

    I do a lot of creative work, both for myself and my clients.

  • AI *WILL* disrupt writers, and sooner than you think

    As a retired business communicator with some 30 years of experience behind me building websites, blogs and providing the content for them, I had left the Business Communication profession behind and embraced my photography and my Masters degree in Creative Writing & Communication. So, when AI came across my horizon, I was ill-prepared for its…

  • Writing at the gates of an AI dawn

    WOW! This comment from 2022: “Two-thirds of Australian authors are women—our new research finds they earn just $18,000 from their writing” Zwar, Throsby and Crosby, The Conversation 2022 You can’t even live off that! It’s below the poverty line, methinks. And yet, digital writing for businesses is booming: “Aussies with digital marketing skills in hot…

  • Terms & Conditions

    TERMS AND CONDITIONS These terms and conditions (the “Terms and Conditions”) govern the use of leehopkins.com (the “Site”). This Site is owned and operated by Lee Hopkins. This Site is an ecommerce website. By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all…